2023
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1. |
Abbas, Nadia; Følstad, Asbjørn; Bjørkli, Cato. Chatbots as Part of Digital Government Service Provision – A User Perspective. I: Chatbot Research and Design: 6th International Workshop, CONVERSATIONS 2022, Amsterdam, The Netherlands, November 22–23, 2022, Revised Selected Papers. Springer 2023 ISBN 978-3-031-25581-6. s. 66-82 SINTEF UiO
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2022
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2. |
Fornell Haugeland, Isabel Kathleen; Følstad, Asbjørn; Taylor, Cameron; Bjørkli, Cato. Understanding the user experience of customer service chatbots: An experimental study of chatbot interaction design. International Journal of Human-Computer Studies 2022 ;Volum 161. UiO SINTEF
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2021
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3. |
Moore, Jennifer; Bjørkli, Cato Alexander; Havdahl, Richard Tidemann; Lømo, Linn Lien; Midthaug, Mari Midthaug; Skjuve, Marita; Klokkerud, Mari; Nordvik, Jan Egil. A qualitative study exploring contributors to the success of a community of practice in rehabilitation. BMC Medical Education 2021 ;Volum 21. s. - SUNNAAS UiO NHH PIHSØ
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Ordemann, Stine; Skjuve, Marita; Følstad, Asbjørn; Bjørkli, Cato. “Have a nice day:)”: Social interactions with customer service chatbots.. I: Proceedings of the 19th International Conference: e-Society 2021. IADIS Press 2021 ISBN 978-989-8704-26-9. s. 53-61 UiO SINTEF
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Ordemann, Stine; Skjuve, Marita; Følstad, Asbjørn; Bjørkli, Cato. Understanding how chatbots work: An exploratory study of mental models in customer service chatbots.. IADIS International Journal on WWW/Internet 2021 ;Volum 19.(1) s. 17-36 UiO SINTEF
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6. |
Vaskinn, Linda; Waaler, Pamela Marie; Mellblom, Anneli; Bjørkli, Cato; Kjøbli, John. Implementation in Residential Youth Care: Providers’ Perspectives on Organizational Facilitators and Barriers. Residential Treatment for Children & Youth 2021 RBUP-ØS UiO
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7. |
Zhang, Juliana J. Y.; Følstad, Asbjørn; Bjørkli, Cato A.. Organizational Factors Affecting Successful Implementation of Chatbots for Customer Service. Journal of Internet Commerce 2021 s. - SINTEF UiO
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2020
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8. |
Bjørkli, Cato Alexander; Følstad, Asbjørn. Tillit til chatbots.. Tirsdagskaffe; 2020-09-15 - 2020-09-15 SINTEF UiO
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9. |
Drozd, Filip; Andersen, Caroline E; Haga, Silje Marie; Slinning, Kari; Bjørkli, Cato Alexander. User Experiences and Perceptions of Internet Interventions for Depression. I: Innovations in Global Maternal Health: Improving Prenatal and Postnatal Care Practices. IGI Global 2020 ISBN 9781799823513. s. 369-394 RBUP-ØS UiO
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10. |
Myklebust, Trond; Motland, Karoline; Garnås, Alexander; Bjørklund, Roald Arild; Bjørkli, Cato Alexander; Fostervold, Knut Inge. An Empirical evaluation of the relationship between human relations climate and readiness for change. Scandinavian Journal of Work and Organizational Psychology 2020 ;Volum 5.(1) s. 1-12 UiO PHS
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11. |
Vaskinn, Linda; Mellblom, Anneli; Bjørkli, Cato Alexander; Kjøbli, John. Implementation in Residential Youth Care: Providers Perspectives on Effective Leadership Behavior. Residential Treatment for Children & Youth 2020 RBUP-ØS UiO
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12. |
Vaskinn, Linda; Mellblom, Anneli; Waaler, Pamela Marie; Skagseth, Oda; Bjørkli, Cato Alexander; Kjøbli, John. Implementation in Residential Youth Care: Providers Perspectives on Effective Leadership Behavior. Residential Treatment for Children & Youth 2020 s. 1-23 RBUP-ØS UiO
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2019
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13. |
Nordheim, Cecilie Bertinussen; Følstad, Asbjørn; Bjørkli, Cato Alexander. An initial model of trust in chatbots for customer service – Findings from a questionnaire study. Interacting with computers 2019 ;Volum 31.(3) s. 317-335 SINTEF UiO
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2018
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14. |
Følstad, Asbjørn; Nordheim, Cecilie Bertinussen; Bjørkli, Cato Alexander. What makes users trust a chatbot for customer service? An exploratory interview study. Lecture Notes in Computer Science (LNCS) 2018 ;Volum 11193. s. 194-208 UiO SINTEF
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2017
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15. |
Drozd, Filip; Andersen, Caroline Emilie; Haga, Silje Marie; Slinning, Kari; Bjørkli, Cato Alexander. User Experiences and Perceptions of Internet Interventions for Depression. I: Web-Based Behavioral Therapies for Mental Disorders. IGI Global 2017 ISBN 1522532412. s. 27-52 RBUP-ØS UiO
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16. |
Lone, Jon Anders; Garnås, Alexander; Myklebust, Trond; Bjørklund, Roald; Hoff, Thomas; Bjørkli, Cato. Organizational climate and investigation performance in the Norwegian police: A qualitative study. Journal of Investigative Psychology and Offender Profiling 2017 ;Volum 14.(3) s. 227-245 UiO PHS
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17. |
Lone, Jon Anders; Riege, Anine Cecilie; Bjørklund, Roald Arild; Hoff, Thomas; Bjørkli, Cato Alexander. The relationship between the broader environment and the work system in a university setting: a systems approach. Studies in Higher Education 2017 ;Volum 42.(1) s. 3-22 UiO
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18. |
Myklebust, Trond; Bjørkli, Cato Alexander. Politiet som organisasjon - Hvilke måleparametere kan brukes. Hvorfor og hvordan undersøke dette i Innlandet politidistrikt.. Lederseminar Innlandet politidsitrikt; 2017-09-26 - 2017-09-26 PHS UiO
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19. |
Myklebust, Trond; Bjørkli, Cato Alexander. "Politiet som organisasjon" Prosjekt og implementering i politidistriktene. Presentasjon av prosjekt til ledelsen i Politidirektoratet; 2017-03-03 - 2017-03-03 PHS UiO
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2016
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20. |
Drozd, Filip; Vaskinn, Linda; Bugge Bergsund, Hans; Haga, Silje Marie; Slinning, Kari; Bjørkli, Cato Alexander. The implementation of internet interventions for depression: A scoping review. Journal of Medical Internet Research 2016 ;Volum 18.(9) s. - RBUP-ØS UiO
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21. |
Nordvik, Jan Egil; Berg, Marie; Mbalilaki, Julia Aneth; Bjørkli, Cato Alexander; Lien Lømo, Linn; Midthaug, Mari; Skjuve, Marita; Tidemann Havdahl, Richard; Moore, Jennifer. The use of virtual meetings and a project platform bring researchers and clinicians together in Knowledge Translation (KT). International Journal of Integrated Care (IJIC) 2016 ;Volum 16.(5) Suppl. S s. 32-32 UiO SUNNAAS
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2015
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22. |
Andersen, Caroline Emilie. A Web-based Intervention for Postpartum Depression: An Assessment of User Acceptability and Information System Evaluation. : Department of Psychology, University of Oslo 2015 RBUP-ØS UiO
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23. |
Bergsund, Hans Bugge. Implementation of Internet Interventions for Depression: A Scoping Review. : Department of Psychology, University of Oslo 2015 RBUP-ØS UiO
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24. |
Haupts, Tristan. Implicit Leadership Theories: Do they differ for male and female leaders? Investigating the effects of leader gender and work-context in the Culturally Endorsed Leadership Theory. Oslo, Norge: Universitetet i Oslo 2015 37 s. USN UiO
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25. |
Vaskinn, Linda. Implementation of Internet Interventions for Depression: A Scoping Review - An investigation of the knowledge on implementation of internet interventions for depression in the existing literature. : Department of Psychology, University of Oslo 2015 79 s. RBUP-ØS UiO
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2014
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26. |
Bjørkli, Cato Alexander; Myklebust, Trond. Effektivitetskultur i norsk politi. Politihøgskolens forskningskonferanse; 2014-06-05 - 2014-06-06 PHS UiO
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27. |
Bjørkli, Cato Alexander; Myklebust, Trond. The investigative interviewing: Comparing operative and educational perspectives in the Norwegian Police. Annual research conference; 2014-06-04 PHS UiO
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28. |
Drozd, Filip; Mork, Lia; Nielsen, Bettina; Raeder, Sabine; Bjørkli, Cato Alexander. Better Days - A randomized controlled trial of an internet-based positive psychology intervention. Journal of Positive Psychology 2014 ;Volum 9.(5) s. 377-388 UiO
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29. |
Fagernæs, Linnea; Aasland, Kristine Aasulfsen; Garnås, Alexander; Myklebust, Trond; Bjørkli, Cato Alexander. Factors influencing the quality of the criminal investigation in ØKOKRIM. NNPL Annual Conference; 2014-11-07 - 2014-11-08 PHS UiO
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30. |
Hannevik, Martine B; Lone, Jon Anders; Bjørklund, Roald Arild; Bjørkli, Cato Alexsander; Hoff, Thomas. Organizational climate in large-scale projects in the oil and gas industry: A competing values perspective. International Journal of Project Management 2014 ;Volum 32.(4) s. 687-697 UiO
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31. |
Lone, Jon Anders; Bjørklund, Roald Arild; Østerud, Kaja Brynildsen; Anderssen, Line; Hoff, Thomas; Bjørkli, Cato Alexsander. Assessing knowledge-intensive work environment: General versus situation-specific instruments. European Journal of Work and Organizational Psychology 2014 ;Volum 23.(3) s. 469-482 UiO
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32. |
Morrison, Andrew; Edeholt, Håkan; Røise, Øivind; Bjørkli, Cato Alexander; Hoff, Thomas. What We Talk About When We Talk About Design. Toward a Taxonomy of Design Competencies. FormAkademisk - Forskningstidsskriftet for design og designdidaktikk 2014 ;Volum 7.(2) s. 1-17 UiO AHO
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33. |
Myklebust, Trond; Bjørkli, Cato Alexander. Etterforskningsprosjektet - analyse av politidistrikt og særorgan. Politsjefsmøtet juni 2014; 2014-06-11 - 2014-06-12 PHS UiO
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34. |
Myklebust, Trond; Bjørkli, Cato Alexander. Etterforskningsprosjektet - Strategiske perspektiver i etterforskningsarbeidet i norsk politi. Fagseminar om etterforskning; 2014-04-09 - 2014-04-09 PHS UiO
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35. |
Myklebust, Trond; Bjørkli, Cato Alexander; Garnås, Alexander. Developing a modern police force: Comparing perspectives on police investigations within the Norwegian police. NNPL annual conference; 2014-11-07 - 2014-11-08 PHS UiO
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36. |
Myklebust, Trond; Bjørkli, Cato Alexander; Garnås, Alexander. Presentasjon av etterforskningsprosjektet: Strategisk målstyring. Politihøgskolens årlige fagseminar om etterforskning; 2014-12-09 - 2014-12-10 PHS UiO
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37. |
Myklebust, Trond; Garnås, Alexander; Bjørkli, Cato Alexander. Investigative Interviewing: Comparing operative and educational perspectives in the Norwegian police. EAPL årskonferanse; 2014-06-24 - 2014-06-27 PHS UiO
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2013
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38. |
Bernstrøm, Vilde; Lone, Jon Anders; Bjørkli, Cato Alexsander; Ulleberg, Pål; Hoff, Thomas. Assessing a Norwegian Translation of the Organizational Climate Measure. Psychological Reports 2013 ;Volum 112.(2) s. 390-407 UiO
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39. |
Brennsund, Hilde. The work at an Emergency Call Centre: Comparison between the Operator Perspective and a Communication Model. Oslo: Universitet i Oslo 2013 69 s. UiO
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40. |
Drozd, Filip; Nordgreen, Tine; Bjørkli, Cato Alexsander. God (e-)helse - gode liv. Dagens medisin 2013 (21) s. 28-28 UiO UiB RBUP-ØS
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41. |
Drozd, Filip; Raeder, Sabine; Kraft, Pål; Bjørkli, Cato Alexsander. Multilevel Growth Curve Analyses of Treatment Effects of a Web-Based Intervention for Stress Reduction: Randomized Controlled Trial. Journal of Medical Internet Research 2013 ;Volum 15.(4) UiO
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42. |
Etholm, Karoline. Emergency call centers and large scale incidents: A comparison of the operators' perspective and a resilience model. Oslo: Universitet i Oslo 2013 78 s. UiO
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43. |
Lone, Jon Anders; Myklebust, Trond; Bjørklund, Roald Arild; Bjørkli, Cato Alexsander. The IGLO Model: An Empirical Investigation of a Four-Level Model of Work Characteristics. 16th congress of the European Association of Work and Organizational Psychology; 2013-05-22 - 2013-05-25 PHS UiO
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44. |
Myklebust, Trond; Bjørkli, Cato Alexander; Lone, Jon Anders. Exploring the practitioners perspective: A model for investigation in the Norwegian Police. Politihøgskolens fagseminar for etterforskning; 2013-12-16 - 2013-12-17 PHS UiO
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2012
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45. |
Bjørkli, Cato Alexsander; Øvergård, Kjell Ivar. Automated assessment of docking manoeuvres: When do we know when an operator performs well?. Scandinavian Maritime Conference 2012; 2012-11-28 - 2012-11-29 USN
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46. |
Bjørkli, Cato Alexsander; Øvergård, Kjell Ivar; Bjørshol, Conrad Arnfinn; Myklebust, Helge; Hoff, Thomas. Effects of socio-emotional stressors on ventilation rate and subjective workload during simulated CPR by lay rescuers. Applied Ergonomics 2012 ;Volum 43.(4) s. 799-802 USN SUS UiO
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47. |
Boren, Maria. Intertwining paths towards a common goal: Three emergency units side by side. Oslo: Universitet i Oslo 2012 71 s. UiO
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48. |
Ranestad, Karen. Team Decision Making in the Emergency Units: Exploring the Relevance of Checklists and Expertise. Oslo: Universitet i Oslo 2012 63 s. UiO
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2011
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49. |
Bjørshol, Conrad Arnfinn; Myklebust, Helge; Nilsen, Kjetil Lønne; Hoff, Thomas; Bjørkli, Cato Alexsander; Illguth, Eirik; Søreide, Eldar; Sunde, Kjetil. Effect of socioemotional stress on the quality of cardiopulmonary resuscitation during advanced life support in a randomized manikin study. Critical Care Medicine 2011 ;Volum 39.(2) s. 300-304 SUS UiO OUS
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50. |
Lone, Jon Anders; Bjørkli, Cato Alexsander; Bjørklund, Roald Arild; Ulleberg, Pål; Hoff, Thomas. Organizational Climate and Innovation in the Norwegian Service Sector. Scandinavian Journal of Organizational Psychology 2011 ;Volum 3.(1) s. 3-17 UiO
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