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2023
1 Abbas, Nadia; Følstad, Asbjørn; Bjørkli, Cato.
Chatbots as Part of Digital Government Service Provision – A User Perspective. I: Chatbot Research and Design: 6th International Workshop, CONVERSATIONS 2022, Amsterdam, The Netherlands, November 22–23, 2022, Revised Selected Papers. Springer 2023 ISBN 978-3-031-25581-6. s. 66-82
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2022
2 Fornell Haugeland, Isabel Kathleen; Følstad, Asbjørn; Taylor, Cameron; Bjørkli, Cato.
Understanding the user experience of customer service chatbots: An experimental study of chatbot interaction design. International Journal of Human-Computer Studies 2022 ;Volum 161.
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2021
3 Moore, Jennifer; Bjørkli, Cato Alexander; Havdahl, Richard Tidemann; Lømo, Linn Lien; Midthaug, Mari Midthaug; Skjuve, Marita; Klokkerud, Mari; Nordvik, Jan Egil.
A qualitative study exploring contributors to the success of a community of practice in rehabilitation. BMC Medical Education 2021 ;Volum 21. s. -
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4 Ordemann, Stine; Skjuve, Marita; Følstad, Asbjørn; Bjørkli, Cato.
“Have a nice day:)”: Social interactions with customer service chatbots.. I: Proceedings of the 19th International Conference: e-Society 2021. IADIS Press 2021 ISBN 978-989-8704-26-9. s. 53-61
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5 Ordemann, Stine; Skjuve, Marita; Følstad, Asbjørn; Bjørkli, Cato.
Understanding how chatbots work: An exploratory study of mental models in customer service chatbots.. IADIS International Journal on WWW/Internet 2021 ;Volum 19.(1) s. 17-36
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6 Vaskinn, Linda; Waaler, Pamela Marie; Mellblom, Anneli; Bjørkli, Cato; Kjøbli, John.
Implementation in Residential Youth Care: Providers’ Perspectives on Organizational Facilitators and Barriers. Residential Treatment for Children & Youth 2021
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7 Zhang, Juliana J. Y.; Følstad, Asbjørn; Bjørkli, Cato A..
Organizational Factors Affecting Successful Implementation of Chatbots for Customer Service. Journal of Internet Commerce 2021 s. -
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2020
8 Bjørkli, Cato Alexander; Følstad, Asbjørn.
Tillit til chatbots.. Tirsdagskaffe; 2020-09-15 - 2020-09-15
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9 Drozd, Filip; Andersen, Caroline E; Haga, Silje Marie; Slinning, Kari; Bjørkli, Cato Alexander.
User Experiences and Perceptions of Internet Interventions for Depression. I: Innovations in Global Maternal Health: Improving Prenatal and Postnatal Care Practices. IGI Global 2020 ISBN 9781799823513. s. 369-394
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10 Myklebust, Trond; Motland, Karoline; Garnås, Alexander; Bjørklund, Roald Arild; Bjørkli, Cato Alexander; Fostervold, Knut Inge.
An Empirical evaluation of the relationship between human relations climate and readiness for change. Scandinavian Journal of Work and Organizational Psychology 2020 ;Volum 5.(1) s. 1-12
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11 Vaskinn, Linda; Mellblom, Anneli; Bjørkli, Cato Alexander; Kjøbli, John.
Implementation in Residential Youth Care: Providers Perspectives on Effective Leadership Behavior. Residential Treatment for Children & Youth 2020
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12 Vaskinn, Linda; Mellblom, Anneli; Waaler, Pamela Marie; Skagseth, Oda; Bjørkli, Cato Alexander; Kjøbli, John.
Implementation in Residential Youth Care: Providers Perspectives on Effective Leadership Behavior. Residential Treatment for Children & Youth 2020 s. 1-23
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2019
13 Nordheim, Cecilie Bertinussen; Følstad, Asbjørn; Bjørkli, Cato Alexander.
An initial model of trust in chatbots for customer service – Findings from a questionnaire study. Interacting with computers 2019 ;Volum 31.(3) s. 317-335
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2018
14 Følstad, Asbjørn; Nordheim, Cecilie Bertinussen; Bjørkli, Cato Alexander.
What makes users trust a chatbot for customer service? An exploratory interview study. Lecture Notes in Computer Science (LNCS) 2018 ;Volum 11193. s. 194-208
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2017
15 Drozd, Filip; Andersen, Caroline Emilie; Haga, Silje Marie; Slinning, Kari; Bjørkli, Cato Alexander.
User Experiences and Perceptions of Internet Interventions for Depression. I: Web-Based Behavioral Therapies for Mental Disorders. IGI Global 2017 ISBN 1522532412. s. 27-52
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16 Lone, Jon Anders; Garnås, Alexander; Myklebust, Trond; Bjørklund, Roald; Hoff, Thomas; Bjørkli, Cato.
Organizational climate and investigation performance in the Norwegian police: A qualitative study. Journal of Investigative Psychology and Offender Profiling 2017 ;Volum 14.(3) s. 227-245
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17 Lone, Jon Anders; Riege, Anine Cecilie; Bjørklund, Roald Arild; Hoff, Thomas; Bjørkli, Cato Alexander.
The relationship between the broader environment and the work system in a university setting: a systems approach. Studies in Higher Education 2017 ;Volum 42.(1) s. 3-22
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18 Myklebust, Trond; Bjørkli, Cato Alexander.
Politiet som organisasjon - Hvilke måleparametere kan brukes. Hvorfor og hvordan undersøke dette i Innlandet politidistrikt.. Lederseminar Innlandet politidsitrikt; 2017-09-26 - 2017-09-26
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19 Myklebust, Trond; Bjørkli, Cato Alexander.
"Politiet som organisasjon" Prosjekt og implementering i politidistriktene. Presentasjon av prosjekt til ledelsen i Politidirektoratet; 2017-03-03 - 2017-03-03
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2016
20 Drozd, Filip; Vaskinn, Linda; Bugge Bergsund, Hans; Haga, Silje Marie; Slinning, Kari; Bjørkli, Cato Alexander.
The implementation of internet interventions for depression: A scoping review. Journal of Medical Internet Research 2016 ;Volum 18.(9) s. -
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21 Nordvik, Jan Egil; Berg, Marie; Mbalilaki, Julia Aneth; Bjørkli, Cato Alexander; Lien Lømo, Linn; Midthaug, Mari; Skjuve, Marita; Tidemann Havdahl, Richard; Moore, Jennifer.
The use of virtual meetings and a project platform bring researchers and clinicians together in Knowledge Translation (KT). International Journal of Integrated Care (IJIC) 2016 ;Volum 16.(5) Suppl. S s. 32-32
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2015
22 Andersen, Caroline Emilie.
A Web-based Intervention for Postpartum Depression: An Assessment of User Acceptability and Information System Evaluation. : Department of Psychology, University of Oslo 2015
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23 Bergsund, Hans Bugge.
Implementation of Internet Interventions for Depression: A Scoping Review. : Department of Psychology, University of Oslo 2015
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24 Haupts, Tristan.
Implicit Leadership Theories: Do they differ for male and female leaders? Investigating the effects of leader gender and work-context in the Culturally Endorsed Leadership Theory. Oslo, Norge: Universitetet i Oslo 2015 37 s.
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25 Vaskinn, Linda.
Implementation of Internet Interventions for Depression: A Scoping Review - An investigation of the knowledge on implementation of internet interventions for depression in the existing literature. : Department of Psychology, University of Oslo 2015 79 s.
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2014
26 Bjørkli, Cato Alexander; Myklebust, Trond.
Effektivitetskultur i norsk politi. Politihøgskolens forskningskonferanse; 2014-06-05 - 2014-06-06
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27 Bjørkli, Cato Alexander; Myklebust, Trond.
The investigative interviewing: Comparing operative and educational perspectives in the Norwegian Police. Annual research conference; 2014-06-04
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28 Drozd, Filip; Mork, Lia; Nielsen, Bettina; Raeder, Sabine; Bjørkli, Cato Alexander.
Better Days - A randomized controlled trial of an internet-based positive psychology intervention. Journal of Positive Psychology 2014 ;Volum 9.(5) s. 377-388
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29 Fagernæs, Linnea; Aasland, Kristine Aasulfsen; Garnås, Alexander; Myklebust, Trond; Bjørkli, Cato Alexander.
Factors influencing the quality of the criminal investigation in ØKOKRIM. NNPL Annual Conference; 2014-11-07 - 2014-11-08
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30 Hannevik, Martine B; Lone, Jon Anders; Bjørklund, Roald Arild; Bjørkli, Cato Alexsander; Hoff, Thomas.
Organizational climate in large-scale projects in the oil and gas industry: A competing values perspective. International Journal of Project Management 2014 ;Volum 32.(4) s. 687-697
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31 Lone, Jon Anders; Bjørklund, Roald Arild; Østerud, Kaja Brynildsen; Anderssen, Line; Hoff, Thomas; Bjørkli, Cato Alexsander.
Assessing knowledge-intensive work environment: General versus situation-specific instruments. European Journal of Work and Organizational Psychology 2014 ;Volum 23.(3) s. 469-482
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32 Morrison, Andrew; Edeholt, Håkan; Røise, Øivind; Bjørkli, Cato Alexander; Hoff, Thomas.
What We Talk About When We Talk About Design. Toward a Taxonomy of Design Competencies. FormAkademisk - Forskningstidsskriftet for design og designdidaktikk 2014 ;Volum 7.(2) s. 1-17
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33 Myklebust, Trond; Bjørkli, Cato Alexander.
Etterforskningsprosjektet - analyse av politidistrikt og særorgan. Politsjefsmøtet juni 2014; 2014-06-11 - 2014-06-12
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34 Myklebust, Trond; Bjørkli, Cato Alexander.
Etterforskningsprosjektet - Strategiske perspektiver i etterforskningsarbeidet i norsk politi. Fagseminar om etterforskning; 2014-04-09 - 2014-04-09
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35 Myklebust, Trond; Bjørkli, Cato Alexander; Garnås, Alexander.
Developing a modern police force: Comparing perspectives on police investigations within the Norwegian police. NNPL annual conference; 2014-11-07 - 2014-11-08
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36 Myklebust, Trond; Bjørkli, Cato Alexander; Garnås, Alexander.
Presentasjon av etterforskningsprosjektet: Strategisk målstyring. Politihøgskolens årlige fagseminar om etterforskning; 2014-12-09 - 2014-12-10
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37 Myklebust, Trond; Garnås, Alexander; Bjørkli, Cato Alexander.
Investigative Interviewing: Comparing operative and educational perspectives in the Norwegian police. EAPL årskonferanse; 2014-06-24 - 2014-06-27
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2013
38 Bernstrøm, Vilde; Lone, Jon Anders; Bjørkli, Cato Alexsander; Ulleberg, Pål; Hoff, Thomas.
Assessing a Norwegian Translation of the Organizational Climate Measure. Psychological Reports 2013 ;Volum 112.(2) s. 390-407
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39 Brennsund, Hilde.
The work at an Emergency Call Centre: Comparison between the Operator Perspective and a Communication Model. Oslo: Universitet i Oslo 2013 69 s.
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40 Drozd, Filip; Nordgreen, Tine; Bjørkli, Cato Alexsander.
God (e-)helse - gode liv. Dagens medisin 2013 (21) s. 28-28
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41 Drozd, Filip; Raeder, Sabine; Kraft, Pål; Bjørkli, Cato Alexsander.
Multilevel Growth Curve Analyses of Treatment Effects of a Web-Based Intervention for Stress Reduction: Randomized Controlled Trial. Journal of Medical Internet Research 2013 ;Volum 15.(4)
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42 Etholm, Karoline.
Emergency call centers and large scale incidents: A comparison of the operators' perspective and a resilience model. Oslo: Universitet i Oslo 2013 78 s.
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43 Lone, Jon Anders; Myklebust, Trond; Bjørklund, Roald Arild; Bjørkli, Cato Alexsander.
The IGLO Model: An Empirical Investigation of a Four-Level Model of Work Characteristics. 16th congress of the European Association of Work and Organizational Psychology; 2013-05-22 - 2013-05-25
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44 Myklebust, Trond; Bjørkli, Cato Alexander; Lone, Jon Anders.
Exploring the practitioners perspective: A model for investigation in the Norwegian Police. Politihøgskolens fagseminar for etterforskning; 2013-12-16 - 2013-12-17
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2012
45 Bjørkli, Cato Alexsander; Øvergård, Kjell Ivar.
Automated assessment of docking manoeuvres: When do we know when an operator performs well?. Scandinavian Maritime Conference 2012; 2012-11-28 - 2012-11-29
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46 Bjørkli, Cato Alexsander; Øvergård, Kjell Ivar; Bjørshol, Conrad Arnfinn; Myklebust, Helge; Hoff, Thomas.
Effects of socio-emotional stressors on ventilation rate and subjective workload during simulated CPR by lay rescuers. Applied Ergonomics 2012 ;Volum 43.(4) s. 799-802
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47 Boren, Maria.
Intertwining paths towards a common goal: Three emergency units side by side. Oslo: Universitet i Oslo 2012 71 s.
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48 Ranestad, Karen.
Team Decision Making in the Emergency Units: Exploring the Relevance of Checklists and Expertise. Oslo: Universitet i Oslo 2012 63 s.
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2011
49 Bjørshol, Conrad Arnfinn; Myklebust, Helge; Nilsen, Kjetil Lønne; Hoff, Thomas; Bjørkli, Cato Alexsander; Illguth, Eirik; Søreide, Eldar; Sunde, Kjetil.
Effect of socioemotional stress on the quality of cardiopulmonary resuscitation during advanced life support in a randomized manikin study. Critical Care Medicine 2011 ;Volum 39.(2) s. 300-304
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50 Lone, Jon Anders; Bjørkli, Cato Alexsander; Bjørklund, Roald Arild; Ulleberg, Pål; Hoff, Thomas.
Organizational Climate and Innovation in the Norwegian Service Sector. Scandinavian Journal of Organizational Psychology 2011 ;Volum 3.(1) s. 3-17
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